CCDS ("we", "our", "us") understands the importance of privacy and confidentiality, particularly in healthcare-related services. This Online Privacy Policy Agreement (the "Policy") outlines how we collect, use, disclose, and protect personal information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), and other applicable privacy laws and regulations, alongside the Terms of Service (the "Terms") governing the use of our website (the "Site").

By accessing or using the Site, you agree to the terms of both the Privacy Policy and Terms of Service. If you do not agree with the terms outlined in these policies, you should not use the Site or engage with our services.

1. Information We Collect

We collect both personal and protected health information (PHI) as part of the services provided on our Site. The types of information we may collect include:

a. Personal Information:
When you register, request information, or engage in transactions through the Site, you may provide personal details such as:

• Name

• Email address

• Phone number

• Shipping address

• Payment information (credit card, billing details, etc.)

b. Protected Health Information (PHI):
If you are a healthcare provider or patient using our services, we may collect PHI in compliance with HIPAA, which may include:

• Medical history

• Treatment records

• Clinical notes

• Diagnostic information

• Prescription details

• Insurance information

c. Non-Personal Information:
We may collect non-personal information through the use of cookies and other tracking technologies, including:

• IP address

• Device type and browser information

• User activity on the Site (e.g., pages viewed, interactions)

2. How We Use Your Information

The information we collect is used for the following purposes:

• To provide healthcare-related services and deliver products

• To process transactions and manage payments securely

• To communicate with you regarding your account, requests, or orders

• To improve the Site’s functionality and user experience

• To send you relevant updates, newsletters, or marketing communications (with your consent)

• To comply with HIPAA requirements and other applicable legal obligations

• To ensure compliance with our Terms of Service and best practices for the protection of your information

3. HIPAA Compliance and Protection of PHI

As a HIPAA-compliant entity, we take the necessary steps to protect the privacy and confidentiality of your PHI. This includes the implementation of:

• Data Encryption: We encrypt PHI during transmission and storage to ensure it remains secure.

• Access Control: We limit access to PHI to only authorized personnel, as required by law or for legitimate business purposes.

• Business Associate Agreements (BAAs): We enter into BAAs with third-party service providers who may come into contact with PHI, ensuring they meet HIPAA standards for privacy and security.

• Training: Our employees and contractors receive training to handle PHI in accordance with HIPAA regulations.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on the Site. Cookies help us understand user preferences and improve the functionality of our Site. While cookies do not typically collect PHI, we may use them in conjunction with your personal information for site analytics.

You have the option to disable cookies in your browser settings, but this may limit some Site features.

5. How We Protect Your Information

We are committed to protecting your personal and health information. We utilize physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction.

However, no method of electronic transmission or storage is entirely secure. While we strive to protect your information, we cannot guarantee the absolute security of data transmitted to the Site.

6. Sharing and Disclosure of Your Information

We do not sell or rent your personal or health information to third parties. However, we may disclose your information in the following circumstances:

• Business Associates: We may share PHI with third-party service providers who perform services on our behalf (e.g., payment processors, IT support). These third parties are required to comply with HIPAA through Business Associate Agreements (BAAs).

• Healthcare Providers: We may disclose PHI to healthcare providers or other professionals for purposes of treatment, payment, or healthcare operations in accordance with HIPAA.

• Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.

• Public Health and Safety: We may disclose information to comply with health oversight activities or to prevent or address potential harm to public health and safety.

7. Third-Party Links

The Site may contain links to third-party websites. These websites may collect personal or health information, and we are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal or health information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information as quickly as possible.

9. Your Rights Under HIPAA

As a user of our Site, you have certain rights under HIPAA regarding your PHI. These rights include:

• Right to Access: You may request a copy of your PHI maintained by us.

• Right to Amend: You may request corrections to your PHI if you believe it is inaccurate or incomplete.

• Right to Restrict: You may request restrictions on how we use or disclose your PHI.

• Right to Confidential Communications: You may request that we contact you in a specific way (e.g., via email or phone).

• Right to File a Complaint: If you believe we have violated your privacy rights, you may file a complaint with us or with the U.S. Department of Health & Human Services.

To exercise any of these rights, please contact us at corporate@ccdslab.com.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised Policy will include an updated effective date. We encourage you to review this Policy periodically to stay informed about how we protect your information.

11. Acceptance of Terms

By using this website, you accept the terms and conditions stipulated within this Privacy Policy Agreement and our Terms of Service. If you do not agree with these terms, please refrain from using the Site. Continued use of the Site following updates or changes to the terms will constitute acceptance of those changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, our handling of your personal or health information, or our Terms of Service, please contact us at:

CCDS
Email: corporate@ccdslab.com
Phone: 561-689-4060
Address: 801 N Congress Ave. #383, Boynton Beach, FL 33426